Contact us

We're here to help. Choose the channel that suits you — and see our full operator details below.

Send us a message

Direct contacts

Email: support@traclie.bet
Post:
Principal place of business: Office 2898 G, 470 St Kilda Road, MELBOURNE VIC 3004
Complaints: see our Complaints process

Hours of operation

Replies are issued during Australian business hours, excluding Victorian public holidays. For urgent harm-minimisation support, contact Gambling Help Online on 1800 858 858 at any time.

Gambling support

Free & confidential, 24/7:

Gambling Help Online 1800 858 858
gamblinghelponline.org.au
BetStop self-exclusion register

Operator: Bonus Kingdom Pty Ltd trading as Traclie (traclie.bet) ABN: 77 661 574 545 · ACN: 661 574 545 Regulator: Victorian Gambling and Casino Control Commission (VGCCC) Jurisdiction: Victoria, Australia Principal place of business: Office 2898 G, 470 St Kilda Road, MELBOURNE VIC 3004